Welcome to Mustang Parts Unlimited!
Shipping Rates & Timing
Orders over $149 ship Free!***
Orders under $149 ship for a flat rate fee of $15. Orders are processed M-F during normal business hours (9-5 M-F) Please remember that the time it takes to process your order is a separate estimate from the time it takes to ship and deliver your order.
We ship to all mainland U.S. states. We don’t ship to Alaska or Hawaii at this time. Standard shipping methods include FedEx, UPS and USPS. All orders must be shipped to a valid, physical address. We do not support shipping to P.O. Boxes at this time. Billing and Shipping address must match in order to process the order.
Processing
We process orders during our normal business hours M-F 9-5 CST
We make every effort to fulfill orders as quickly as possible, but sometimes life throws us a curveball. (Ahem, Covid-19.) If we are experiencing longer than usual processing times, we will notify you either on our site or by email.
Tracking Your Order
When your order has shipped, we will send you an email with tracking info so you can check in on the delivery of your order. If you don’t receive this email in a timely fashion, please reach out to us at:
info@mustangpartsunlimited.com
Lost, Stolen, or Damaged Orders
Occasionally packages are lost or misrouted during transit. Before contacting us, please note the following estimated delivery times for orders sent via Standard Shipping:
- Midwest - 2-4 business days
- East/West Coast - 4-6 business days
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Please note that the weekend and holidays do not count as shipping days (with the exception of Saturday for USPS packages and Next Day Air Saturday delivery when chosen and paid for by you).
If your package shipped and hasn’t been received within the above guidelines then please contact us so that we may investigate.
For missing FedEx shipped packages:
- A FedEx trace investigation takes up to 8 business days to be completed. If FedEx is unable to locate the package after 8 business days then a replacement item may be shipped.
For missing USPS packages:
- We allow USPS an extra 7 business days after the expected date of delivery to locate the package.
For missing FedEx Freight packages:
- FedEx Freight missing package investigations do not have a set amount of time that they take to be completed and are on a case by case basis.
How to Contact Us
If you have any questions or concerns regarding your order or the shipping options available, please contact us at info@mustangpartsunlimited.com.
***Large, Heavy items such as Superchargers and other items may incur a shipping cost. Example, VMP Superchargers and Roush Superchargers and items that must be shipped via LTL Freight
